Are you looking around your neighborhood for roofing Charleston WV contractors to help you repair your damaged roof or install a new one?
If so, we know that finding a reputable roofer is not a piece of cake. You need to consider many factors because you understand that the best contractors can help you enjoy a long-lasting roof.
How do you ensure that the prospective contractors you want to hire can help you achieve a successful roofing project? This article will show you 9 important questions you should ask them.
9 Questions to Ask Your Roofing Contractors Charleston WV
1. What is your company’s complete name business name, physical address, and phone number?
This should be one of your most basic questions when you speak with one of the roofers from a roofing company. Gathering these vital pieces of information will help you look them up over the internet and visit their physical address.
Doing this ensures that you can easily review customer feedback, check out references, and follow them up anytime you need roofing assistance.
2. How long has your company been operating in the roofing industry?
Do years of experience really matter when hiring a roofing Charleston WV contractor? Yes, absolutely. Put in mind that roofing companies that have a poor track record do not thrive that long.
Besides that, the longer a company has been in business, the greater their experience in handling different types of roofing problems – big or small. They have fulfilled their workmanship warranties and have seen the very roofs they installed break down over time.
3. Can you show me a list of homeowner references?
Reputable contractors Charleston WV must be able to show you references of their previous work. We suggest that you require your prospective contractor to show you a list of at least 5 homeowners that you can contact yourself.
When reaching out to one of these previous roofing clients, make sure to ask whether they have been satisfied by the roofer’s workmanship and if the contractor immediately responded whenever they needed repairs.
4. Are you a member of the Better Business Bureau?
Homeowners visit the Better Business Bureau to look for member contractors that they can trust. The BBB has a massive base of properly licensed professionals.
You can check each roofing contractor and their corresponding ratings, physical address, and contact numbers.
5. Who will be present on my site during the roof repair or replacement process?
Top-performing roofing companies are getting calls and projects on a day-to-day basis. This will mean that you cannot expect the owner of the roofing company to show up on your site while the repair or installation is going on.
But don’t worry because reputable roofing Charleston WV companies assign trained project managers to supervise their roofers. Never accept the answer, “Our roofers don’t need to be supervised.” There must always be someone who will oversee the work of others.
6. How will you leave the site at the end of the day?
If you’re getting a roof replacement, it’s important that roofers do not strip off your entire roof. Remember that a replacement cannot be accomplished in a single day. Stripping off your entire roof exposes you to outside elements until such time that your roofing replacement is completed.
In case there are areas that are left open, your roofing contractor must cover them with a tarp before they leave. Also, after they complete your entire project, they should be the one to handle the cleanup process and bring your property back to its original condition.
7. Will you simply do a layover or do a complete replacement?
If you’re wondering what a roofing layover is, it’s the process of laying new shingles over existing shingles. A total roof replacement is different because a contractor has to first take off old shingles before installing new ones.
Remember that a reputable roofing Charleston WV contractor will not agree to a simple layover. A layover causes several problems down the road especially if your old shingles have shown signs of wear and tear.
Covering up problem areas is a bad practice because it never addresses the main issues at hand.
8. Will you provide a written estimate?
You need to compare apples to apples if you want to get the best outcomes for your roofing job. Remember that an estimate is not a contract; it is an important document that outlines all the elements involved in a roofing project.
These include but are not limited to the following:
- Measurements of your roof and estimates of the materials to be used
- Start and completion date of your project
- Proof of the roofing contractor’s license and insurance
- Payment terms
Ask not just one written estimate, but several estimates from your prospective contractors. Make sure that you discuss what’s in the estimate with your contractor so they can explain to you anything that’s not clear.
9. What kind of warranty do you offer?
Roofing warranties should always come in two types: Manufacturer/material warranty and workmanship warranty.
A manufacturer warranty covers homeowners against any defects in roofing materials while a workmanship warranty is an assurance from the roofing contractor showing that they stand by their work.
Contractors Charleston WV should be able to provide these two kinds of warranties to ensure that your roof will be protected from problems for years.
This will also benefit you, helping you save money on dealing with damages that you really had nothing to do with in the first place.
Before You Go
MasterBuilt Construction hopes that these 9 questions will help you make a better choice in hiring a roofing Charleston WV roofer you can trust.
To save yourself time, you can conduct an “initial interview” for multiple contractors over the phone. This will give you a good idea on potential roofers that are great to work with.
If you need to complete a roofing job today, call us at (606) 314-0421 to get your free estimate. We’re looking forward to working with you.