Roofing companies in Louisville handle a pretty wide variety of roofing work, ranging from small jobs like patching leaks and replacing a few shingles, to larger undertakings like total roof replacement, or building a roof for a brand new home or building.
Before you get too deep just know that MasterBuilt Construction offers free roofing inspections! Give us a call now at (833) 678-7258!
In most towns and cities, there are at least a couple of different roofing companies around. So how do you choose the one that’s best for you?
Overall, some companies might be more skilled, do better work, or have better customer service than others. As with any industry, some companies are better than others.
But at the same time, different roofing contractors may focus on different things, rather than being in a situation where there’s in a one-to-one direct competition with one another.
For example, some roofing contractors focus primarily on commercial jobs, while others do a lot of residential work.
So how do you find the right contractor for the roofing work you need done? Here are some steps you can take to make sure you find the right choice.
Get a Roofing Referral
One of the best ways to find good roofing contractors in Louisville is to get a recommendation from someone else who had roofing work done in the recent past.
Did one of your neighbors get some shingles replaced recently? Did the guy down the street have his roof replaced?
Ask friends, family members, neighbors, or coworkers if they recommend anyone in particular. What kind of work did they have done? If they could go back in time, would they choose that same company again? Were they happy with the work, and did they think the price was reasonable?
Check Out Online Reviews for Louisville Roofing Contractors
Any good roofing company will have a “Testimonials” section on their website. You’ll be able to see what kind of positive feedback they’ve gotten from previous customers.
Obviously, a company will only share the reviews that make them look good. So you should also try to find a few reviews here and there on third party websites like Angie’s List and Yelp.
As with anything, people are most likely to leave a review for one of two reasons: they were very impressed with the quality of the work, or, they were upset enough to take time out of their day to leave a negative review.
Look at both positive reviews and negative reviews. What trends do you see?
Are there multiple people talking about how they were super friendly, and they were really impressed with the quality of the work?
Do negative reviews have complaints in common, like shoddy work, or dishonest billing practices that sneak in extra fees?
Alternatively, do the negative reviews come across as whiny or unjustified? Is the sole one star review someone saying “They arrived five minutes late. I have people who aren’t punctual!”
Or, do the negative reviews seem over the top, and do they say things that directly contradict the compliments in the positive reviews? It’s a low move, but it’s not unheard of for a company to intentionally create false negative reviews for their competitors.
These are all things to keep in mind.
Before Choosing A Company, Look Up Their Ratings with the Better Business Bureau (BBB)
Keep in mind that the BBB is not a governmental agency or anything of that nature. Ultimately, they’re a consumer watchdog group.
But with that said, it’s a good idea to look up a company’s reputation with them before making a hiring decision.
Make Sure The Company Is Properly Licensed and Insured
This shouldn’t be a problem, but it’s something to be aware of. The roofing company should be able to provide insurance certificates for validation. Their employees and subcontractors should all be properly licensed and insured.
Nearly all US states require some form of licensure for roofing contractors, though the exact specifics of this can vary from state to state. However, there are contractors out there who work without being properly licensed.
Make Sure You Have a Signed Contract Before The Work Begins
This should detail things like liability, safety procedures, and workers’ compensation.
Don’t Go with the Lowest Bidder
If you get quotes from more than one company, and one of the quotes is significantly lower than the others, be skeptical of the company’s qualifications. You pay for quality!
A Little Research Goes a Long Way
Before hiring just any contractor for roofing work, do some research. Ask around, check out some online reviews, and stay wary of red flags like a lot of poor reviews or a lack of proper insurance.
This is all you really need to do to make sure you find reputable, experienced roofing contractors who can get the job done right.